Many ICT strategy documents include a section called "A day in the life". The idea of this is to bring the vision to life in a way that people can relate to, by describing what it will be like in practice. The trouble is, many of these attempts at descriptive prose are completely useless. They are often boring to read, and usually either pedestrian, unrealistic or like a scene from Star Trek.
Read MoreIt’s always useful to carry out what I call an ICT health check. It’s like a medical health check: rather than wait for symptoms of disease to manifest themselves, it is far better to be proactive and have a “once over” every so often, say once a year. We rarely do, of course. Another analogy might be farmers’ footing, the practice whereby a farmer will walk around the farm every day to make sure no fences have blown down or anything like that. In short, the idea of a health check is to nip any potential problems in the bud. So what should an ICT health check look like?
Read More
